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The right skills for every project

Conversational interfaces are as diverse and individual as the communication between users who interact with them. From an initial project analysis to the implementation of complex backend connections — we bring the expertise that is needed to the project. This creates the necessary know-how for various industries, technical requirements and design requirements.

Exchange is everything!
We work on various community and partner projects. Staying up to date, getting new knowledge and, above all, sharing knowledge is an essential part of our work.

projects

Conversational interfaces can support users in very different contexts. Here are a few examples of industries and applications that we have successfully implemented in recent years.

Automotive

Hands free, eyes free! While driving, there is no more intuitive way to communicate than using natural language. For years, we have been providing assistance systems with voice and intelligence in various VW Group projects that go far beyond the typical command control style.

Multimodal Systems

Chatbot

Dialog Design

NLU Development

Strategy & Consulting

automotive

Education and Social Affairs

More than fun and games — even though that's definitely included. In recent years, we have implemented various projects in the social and educational sector. For example, Yana, the first chatbot against discrimination, various educational and movement games as an Alexa skill or for Google Assistant and infobots for continuing education offers. Used correctly and with the appropriate character design, Conversational Interfaces become an absolute game changer!

NLU Development

Strategy & Consulting

Voicebot

Dialog Design

TTS Tuning

social-education

Home Entertainment

When your home becomes an interface! In addition to smart home integrations, Conversational AI is also an integral part of various devices and enables intuitive control — without reaching for the remote control, going to the switch or adjusting the buttons. We don't just make TV sets talk!

Dialog Design

Strategy & Consulting

Multimodal Systems

NLU Development

UX Research

home-entertainment

mobility

Quick, easy and natural language support on the go: The fields of application for Conversational AI in the area of mobility are far from being exhausted. On different channels, including on site at the platforms, life can be made easier for users through various applications. Through our work with Deutsche Bahn and BVG, we were able to make our contribution to this.

NLU Development

Multimodal Systems

UX Research

TTS

Ausschreibungsberatung

mobility

healthcare

In healthcare, there are no limits to conversational AI — both in terms of modality, users and business value. Among other things, we helped the Merck Group solve the traveling sales person problem and Gothaer find a suitable address for their customers.

NLU Development

Strategy & Consulting

Dialog Design

UX Research

Chatbot

health-care

telecoms

Customer service can be so much more than frustrating endless loops! In the telecommunications sector, users regularly have inquiries that are answered quickly and, above all, on a user-specific basis with the correct access to data. Conversational agents should not replace their human counterparts, but complement them and relieve them of simple routine tasks. Together with Deutsche Telekom, we are working on the implementation of an intelligent IVR concierge. With our customer sipgate, we are implementing a chatbot that is an integral part of customer service automation.

Chatbot

Dialog Design

NLU Development

Strategy & Consulting

Backendintegration

telecommunications

Case studies &
projects

Chatbots can be a relevant part of customer service strategy! Together with our customer sipgate, we developed such a chatbot. It is completely integrated into the service strategy and all other channels and offers added value not only for users but also customer agents. He knows the users, proactively displays relevant information and has seemingly infinite knowledge — thanks to LLM integration. With the fully individualized platform integration that we have implemented here, the bot's capabilities have no limits. How exactly did we do that? We have summarized this for you in our white paper.

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Customer Service Automation

Chatbots can be a relevant part of customer service strategy! Together with our customer sipgate, we developed such a chatbot. It is completely integrated into the service strategy and all other channels and offers added value not only for users but also customer agents. He knows the users, proactively displays relevant information and has seemingly infinite knowledge — thanks to LLM integration. With the fully individualized platform integration that we have implemented here, the bot's capabilities have no limits. How exactly did we do that? We have summarized this for you in our white paper.

See case study

Giving conversational agents a language with recognition value tailored to the target group is the basis for every convincing conversational interface. To make this process tangible and reliable, we have developed our own tool! With the help of a coordinated questionnaire and the results prepared accordingly, the Conversational Agents can be experienced directly during the design process. This creates the perfect basis for individual design.

contact

Impersonate

Giving conversational agents a language with recognition value tailored to the target group is the basis for every convincing conversational interface. To make this process tangible and reliable, we have developed our own tool! With the help of a coordinated questionnaire and the results prepared accordingly, the Conversational Agents can be experienced directly during the design process. This creates the perfect basis for individual design.

See case study

We're bringing natural language to XR! Whether in extended or augmented reality: Being able to interact with agents or the entire world through natural language takes the experience to a whole new level. We have developed an interface that enables seamless exchange between Unity and the dialog manager. This is how multimodality is created on a completely new level!

contact

TalkXR!

We're bringing natural language to XR! Whether in extended or augmented reality: Being able to interact with agents or the entire world through natural language takes the experience to a whole new level. We have developed an interface that enables seamless exchange between Unity and the dialog manager. This is how multimodality is created on a completely new level!

See case study

Cross-platform implementation of dialog logic in the same framework - Jovo makes it possible. We onomatopolists don't just use Jovo for various projects to make our applications effective. We are an active part of the Jovo community and support the development of the framework.

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Jovo

Cross-platform implementation of dialog logic in the same framework - Jovo makes it possible. We onomatopolists don't just use Jovo for various projects to make our applications effective. We are an active part of the Jovo community and support the development of the framework.

See case study