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The right skills for every project
Conversational interfaces are as diverse and individual as the communication between users who interact with them. From an initial project analysis to the implementation of complex backend connections — we bring the expertise that is needed to the project. This creates the necessary know-how for various industries, technical requirements and design requirements.
Exchange is everything!
We work on various community and partner projects. Staying up to date, getting new knowledge and, above all, sharing knowledge is an essential part of our work.
projects
Conversational interfaces can support users in very different contexts. Here are a few examples of industries and applications that we have successfully implemented in recent years.
Education and Social Affairs

More than fun and games — even though that's definitely included. In recent years, we have implemented various projects in the social and educational sector. For example, Yana, the first chatbot against discrimination, various educational and movement games as an Alexa skill or for Google Assistant and infobots for continuing education offers. Used correctly and with the appropriate character design, Conversational Interfaces become an absolute game changer!
Home Entertainment

When your home becomes an interface! In addition to smart home integrations, Conversational AI is also an integral part of various devices and enables intuitive control — without reaching for the remote control, going to the switch or adjusting the buttons. We don't just make TV sets talk!
mobility

Quick, easy and natural language support on the go: The fields of application for Conversational AI in the area of mobility are far from being exhausted. On different channels, including on site at the platforms, life can be made easier for users through various applications. Through our work with Deutsche Bahn and BVG, we were able to make our contribution to this.
telecoms

Customer service can be so much more than frustrating endless loops! In the telecommunications sector, users regularly have inquiries that are answered quickly and, above all, on a user-specific basis with the correct access to data. Conversational agents should not replace their human counterparts, but complement them and relieve them of simple routine tasks. Together with Deutsche Telekom, we are working on the implementation of an intelligent IVR concierge. With our customer sipgate, we are implementing a chatbot that is an integral part of customer service automation.